Terms of exchange and return

Our online store operates in strict accordance with the Law “On Protection of Consumer Rights” .bentoni - Italian shoe traditions

According to Art. 25 of the Law “On Protection of Consumer Rights”, you can return or exchange goods of good quality purchased in a retail store within 14 days, not counting the day of purchase.

Return of a product of proper quality is possible if its presentation, consumer properties, as well as a document confirming the fact and conditions of purchase of the specified product are preserved .  

The consumer does not have the right to refuse a product of appropriate quality that has individually defined properties if the specified product can be used exclusively by the consumer purchasing it ( if the product is made to order ).

Contacts for contacting the store regarding exchange or return of goods:

Email: service@bentoni-store.ru

Phone: 8-905-704-67-04

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